Shift-Frieght movers and packers continuity strategy during COVID-19 outbreak Know More


We are available 24x7.

Protecting your Conditions

“Shift” appreciates your trust and we want you to feel comfortable and secure when you use our website/ application and share your personal information with us, so we are very proud to be committed in protecting your privacy. Please continue reading the following policy to understand the way we deal with your personal information.

Privacy guarantee

“Shift” promises not to sell, lease or share your personal information with any third party without your permission (other than what is stated in this privacy policy).

Service providers

“Shift” registers service providers or individuals to perform tasks sent by Shift application users . For example but not limited to process orders, provide maintenance and civil services, send mail and email, analyze data, provide help and marketing, provide search results. These may have the access to the personal information in order to be able to perform their tasks, and will not be used to other goals. The following information that you will provide when placing your order will be shared with the maintenance or civil service providers unless with the ones that you’ll accept their offers and after you confirm the order:

  • Name
  • Mobile number
  • Your detailed location

The information that might be collected from you

“The application” collects the information you provided when registering in it and when placing orders in a record along with the information that we know about you through your use of our website including collecting the information about the operations that you do on the “application”. We might also collect additional information about your participation in any of the offers that we provide. We also observe the patterns of agent’s activities and the use of “the application”, which makes us able to provide a better service.
If you don’t agree on this privacy policy, please do not accept it when registering, your personal ID will stay unknown when you browse the website without signing up into the “application” by a username and password. Despite of that “Shift’s website” collects and saves the following information even if you are not signed up into the “website”:

  • The country you are using the “website” from.
  • The default browser’s language.
  • User’s operating system.

You can close your account at any time, but your saved information in the archive might stay in the “website’s server” even after deleting or closing your account.

When do we disclose your personal information?

Your personal information will not be used to any purpose other than closing the deal with you. We do not lease or sell or share your personal information, and will not reveal any personal information to any third party except in the following cases:

  • That we have your permission
  • To provide products and services that you ordered
  • To help achieving or preventing activities that are illegal or if suspected in fraud activities or which presents danger on any persons safety or in cases of violation of the “User agreement” or to defend against legal claims.
  • Special circumstances such as to compliance with court orders or orders from a statutory authority.

Our responsibility

Despite that we will work on keeping your personal information confidential, the internet transmission can’t be completely secure. Using this “website/application” you agree that we do not carry any responsibility about disclosing your personal information in case of transmission’s error or illegal activities from any third party.

We reserve the right to change or update our policy at any time, and will inform you about the changes in case they happened. Such changes will be valid once they are published on the “website/application”.